Being in the Dotsama ecosystem for three years, I have catered to multiple perspectives of operating or understanding the dot ecosystem. One of the common issues that I have consistently seen our users face, is a lack of a common platform for addressing their concerns from time to time. This includes hopping from platforms like discord to element and seeking answers from moderators. This creates a redundant flow of information because moderators might have to answer the same questions nth times.
Realising this a problem, I did in-depth research and created a platform named newtodot a list of 200 Frequently Asked Questions(FAQs). This will help the moderators to directly use this platform’s link as a reference.
I will be adding more questions frequently for the new users in the upcoming days. I will be really thankful if the council members can support this initiative.
A person has been using Dotsama ecosystem for three years.
Users face a problem of not having a common platform to address their concerns.
The person did research and created a platform called newtodot with 200 frequently asked questions.
This will help moderators answer questions more efficiently.
The person plans to add more questions in the future and is asking for support from council members.