As we are making the Ambassador program from scratch again, and with a long-term view on how to approach that efficiently, I have designed a possible new Ambassador Hub with our old "pathways" platform as a guide for excellent and playful options to encourage enthusiastic and driven candidates / future ambassadors to participate. .
Goals
- Providing efficient onboarding of candidates.
Potentially, we are recruiting 10K+ new candidates in the near future, that should be as fluent as possible.
- Providing efficient monitoring of contributions and promotions.
To keep track of all members’ activity and contributions, a system will be set up that allows certain automation for members to flow through ranks via a badge earn monitoring system.
- Creating a platform where members happily connect and collaborate.
A dedicated social platform with chat option, news feedback, newsletter, explore-learn base and announcements will be used to inform and connect members.
- Badge system and challenges rewarding.
By providing candidates and ambassadors tasks and challenges, the platform will stimulate participation and playful learning.
Tasks and challenges completed will be awarded with a badge.
- Individual contribution rewarding.
Contributions made by members not connected to the challenge/task program can also be awarded with custom individual badges.
- Ranking system.
Just for the fun of it and to create healthy competition, a leaderboard and ranking will be published.
Reaching certain positions on the ranking board might also be awarded with customized badges.
Specifications on the goals.
1. Sign up, sign in, personal profiles, member mailing, welcoming route, are some of the features to be implemented.
Options are unlimited.
Inactive members, or struggling members, can be easily filtered out due to lack of badge collection.
Actions can be taken swiftly and accordingly to remove or assist people who struggle.
2. (Goals 2 and 4)
After onboarding new candidates, they will be guided into our community through educational tasks and challenges to get them informed and knowledgeable. Tasks/challenges can be chosen based on the member's interest and skills.
Various categories of challenges can be implemented.
Ambassadors at all ranks will also be provided with challenges to keep developing them.
They can take challenges based on their rank, skill and interest.
The challenge database is limitless, as we can have every member do this challenge:
“Create a new unique challenge and earn a badge”.
Manually these new challenges can be accepted or rejected by admin.
It's totally up to members to decide which challenges they want to take or not.
3. Promotions can be objectively monitored by setting certain badge collection obligations, to be eligible for a promotion.
There's no need for subjective promotional activity any more.
4. Demotion can also be objectively monitored based on activity registration or lack of new activity on the members account profile.
There is no limit on the badges you can collect.
For example: organize an event = 1 badge, organize 2 events = 1 badge, organize 10 events = 1 badge, etc…
Milestones
1. Get our ambassador community going again and fast.
By implementing a dedicated hub for our ambassadors we can grow, monitor, adjust and alter in a very efficient and effective way.
Through analytics behind the platform, we can easily check if we are on course or not.
2 Make our ambassador program fun again.
By offering challenges and badges, people get stimulated in a playful way.
The collection of unique badges flowing through ranks in itself is a fun thing to achieve.
They might even be upgraded to NFT’s.
Active engagement because a member likes what they are doing is what Polkadot wants.
3. Create a foundation
To make sure we have a vehicle for the long term future, it should be awesome and fun. Nothing less than that.
This means a long term commitment from the community to the platform and its funding is what we seek.
Only then can it evolve over time to an awesome hub for our ambassadors.
4. Platform automation
Using the system as described, there will be less manual monitoring and management necessary of community activity.
Time and energy can be spent elsewhere by management.
Efficiency is key.
Cost , see doc.--> https://drive.google.com/file/d/1JvCkYb-xVkiTVIswBvQGPp1NaOPjX0N8/view?usp=sharing
1. Running servers and database cloud
2. Creating the frame for the platform
3. Implementation of general features
4. Domain Name and mail service
5. Social platform design and implementation
6. Mobile friendly set up
7. SSL safety certificates
8. Search engine pro package (SEO)
9. Database onboarding candidates
10. Adding content, updating content, renewing visuals
11. Creating custom badges and badge database
12. Creating challenge database
13. Moderating platform and chat
14. Platform testing
15. Ambassador ranking system implementation
16. Team of admin roles for platform upkeep
17. AI subscription for automated design (chatGPT?)
First phase
• The first 3 months, a dedicated team of 3 developers, a graphics designer and a copywriter/UX/UI expert will create the frame, the foundation and platform features, on a full time basis.
• Candidates / Ambassadors could likely assist in development of the platform.
• 3 administrator ambassadors will be implemented for monitoring and upkeep. We could also redirect these tasks to our moderation team.
Second phase
• Once the basis has been laid and the platform is running, on question basis developers will step in, to address issues and assist.
• One dedicated developer will remain active for bug solving, upkeep etc.
• 3 administrator ambassadors will be active for monitoring.
Third phase
• The platform is running and we manage the platform autonomously as ambassadors.
• A developer only steps in when a problem or issue cant be solved.
Legal
To make sure all privacy, copyright and other legal matters are covered, time also needs to be put into setting up terms of use for the platform.
As I am not a legal scholar, that's a difficulty to get a grip on at the moment.
I am sure we have some legal aces in our community to talk to and fill in this box.
This topic is… to be continued.
Badge concept
By using AI to create the badges, it's kind of an effortless input, just time consuming as the AI has to be instructed what the designs should be.
Imagine there to be thousands of individual badges over the course of years for every different unique contribution possible.
Closing word
Ever since our pathways got lost because of decentralization, I have put a lot of time into retrieving this lost gem, sadly to no result.
I talked to many people about our pathways and many loved the concept of it and loved using it.
Now let's rebuild it since it's lost, and have some fun on the way being ambassadors as well.
Link to concept proposal doc:
https://docs.google.com/document/d/1tqtPFNxVtOMvE87Rw2i2etIoREpWBYfhluCEW9jioM4/edit?usp=sharing
Thank you for a fruitful discussion phase upfront and i would love to hear your view on this proposal.
Ideas and additional features are also very welcome in your comments.
as long as we are engaged in this discussion phase, as long as questions arent answered or blind spots not adressed, we wont take it to proposal phase.
Greetings, Mark Crince